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Task forces of campus representatives were then formed to study the IT needs and
opportunities in each of the five areas and to make recommendations to the IT Strategy
Steering Committee.
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The Information Technology Strategy
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The chancellors’ IT Strategy Steering Committee used the task force
recommendations and the consultants’ reports as the basis for the UNC Information
Technology Strategy, which the committee adopted and presented to the UNC Board of
Governors in early September.
 The IT Strategy is not a set of directives that all of the campuses must follow in
developing their IT capabilities for the future. Rather, it is akin to a menu of
recommendations for making the most of finite resources and maximizing the
effectiveness of IT-based programs and services. The IT Strategy encourages the
campuses to work with each other to find common solutions to their common IT needs.
Following is a summary of the recommended initiatives that, together, form the
UNC Information Technology Strategy:
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“Imagine if…students have access to reliable, accurate and consistent information
accessible anytime from anywhere that enables them to make informed choices about
their academic programs, their careers, their financial obligations and their personal
development.”
Final Report of the IT Strategy Steering Committee
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Services that support students’ educational and personal development are
delivered by many offices and departments across UNC campuses. These include
admissions, financial aid, student affairs, career services, advising and student accounts.
Increased IT investment in student services is critical for a number of reasons:
•The impact of improved services on student recruitment, retention and graduation
rates.
•Predicted enrollment growth means more student needs must be managed with
limited resources.
•Enhanced IT-based services are needed to expand distance education opportunities.
•The people of North Carolina expect UNC to provide high-quality student services.
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Students and their parents will expect not to:
•Wait at an office to complete a transaction
•Fill out forms repeatedly by hand
•Stand in long lines at crowded bookstores or offices
•Chase down signatures from multiple offices.
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October 1999
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3
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